Frequently Asked Questions (FAQs) about 0800 numbers

Usually before buying a 0800 numbers, most of the customers want to know the answers of the doubts they have about them. In this article, I will try to give answers to some the common questions asked regarding an 0800 number.

Q1)    Are 0800 numbers are free of charge?

A1.     One of the main reasons why 0800 numbers are used is because 0800 numbers is free to dial number i.e. the dialer won’t be charged for the call; rather receiver of the call will be paid for the call. This encourages the caller (customer) to call the company and share their queries and problems with them.

Q2)    Why will a company bear a charged call on receiving calls from customer?

A2.    For a company prospect, it is cheaper to have a customer calling the company than the company calling to customers. It is not uncommon that most of the times when company calls any customers, they might not be willing to listen, attend or not turn out to be a profitable customer. So it is better to receive charged calls from the profitable or interested customers, who are willing to establish relationship with the company rather than company calling worthless customers.

Q3)    How does 0800 numbers saves money for the company?

A3.    0800 numbers provides very convenience to its customer. Just by using PC from their home, they can easily subscribe 0800 numbers online. Besides this, no additional hardware or device is required to purchase. 0800 can be installed on the existing landline or mobile phone. 0800 numbers provide all the telecommunication services on landline or mobile phone such as call whisper, call statistics, call queue. The additional cost-saving feature of 0800 number is that it can be used lifetime and can be used in any location in the country. This also helps company to shows itself a national company. Besides this, the rates and cost of 0800 numbers are very cheap.

Q4)    Does 0800 numbers suits any size of organization?

A4.    The 0800 numbers have been perfect choice for every business. Whether a company is small, medium or large, it can choose the best package according to its business requirement. 0800 numbers offers wide range of services to businesses at different packages and rates.

Q5)    Can international calls be received on 0800 numbers?

A5.    Yes. 0800 numbers can receive calls from outside UK. However, your customers won’t be charged for the call rather you would pay to receive the call on your telephone number outside the UK. The call charges will vary according to the country from where the call is dialed.

Q6)    Can 0800 numbers used on mobile phone?

A6.    With the help of mobile 0800 routing, when a company misses the calls on the landline, they can be routed directly the mobile. This will give you the flexibility to attend the calls from your customers, even if you are not in the office premises. This value-added service can be subscribed at the time of purchasing 0800 number and later on you will pay the same cost for receiving calls on both mobile phone or on a landline number.

Q7)    How does 0800 numbers helps company in increasing customer enquiries?

A7.    Since 0800 numbers are free phone numbers, customers feel free to share their problems enquiries with the company. Calling on 0800 numbers inspire customers to call more in the future as statistics proves that a customer is 185% more likely to call a free number than to a charged one. The companies having 0800 numbers are also considered more reliable companies than normal phone numbers. For a company a customer who complaint and was dealt satisfactorily is more loyal than the one who has never complaint. Thus, with 0800 numbers, companies have managed long term relationship with their customer base.

Q8)    How does 0800 numbers enhance the business’s image of startups?

A8.    A startup can use 0800 numbers for enhancing business’s image since customers associate 0800 numbers with a well reputed business and new businesses can take advantage of this perception. Letting your customers call you for free while you pay a very small amount per call, helps to build an image of a more responsive company that cares about its customers and is willing to listen to their problems. By portraying an image of a caring company, your company is 300 percent more likely to receive a call than on your standard national number for which the customer will have to pay.
With services such as call routing, call queuing and call recording, a customer will be able to get a feel of calling a well-established business.

Corporate Logo Design

corporate logo design is a great way to build a brand’s image. Almost all the companies have a business logo design, which is important to mark their presence in the market. Many people believe that having an appropriate business logo design betters the chances of the success of any business. This is no doubt true, up to a large extent.

Even if your company manufactures quality products and provide impeccable customer satisfaction, it may not be very successful just because of the absence of a suitable business logo design. It is considered that all the companies should make one time investment for getting the most suitable business design logo for them. Spending money on business logo design is considered an investment rather than expenditure because it gives significant returns to companies in the form of increased sales or revenue. A business logo design is your company’s face to the world and it must be simple yet attractive in appearance.